DTL Freight is one of the worst companies that I have encountered in my life. They charged me in advance £39.50 and never showed up. The mobile phone that they provide to GETVAN never gets picked up. They only email you with the details of the job so you think they are going to do it, then they send you an invoice and at that moment they start sending you emails delaying the job. After a couple of emails with bad excuses they stop sending you emails and never respond again.
This is not the first time this company has done this, here is another example:
https://www.facebook.com/ImTheCustomer/posts/821976807895242
I have called them already like 10 times and I have emailed them asking to give me my money back, haven't had any response.
DO NOT USE THIS COMPANY. IT IS A SCAM!!!
ukexpressltd
Very polite but ultimately did not provide any service at all and strung me along for almost 2 full weeks, insisting each time that they would be in contact later the same day with either a delivery date or a cancellation. They never once called back and demonstrably avoided many attempts to contact them - for example not answering calls or messages from my number but promptly answering the phone when I used other numbers.
woodman
VEry easy to deal with. Quick to respond. Good value. No issues with timing etc.. All items delivered on time and intact. And we used again in the following month.
Highly recommended.
flinner
Quick, efficient and friendly despite us having to neogtiate around the London marathon road closures that day! Helped me with bags, would use again!
siv
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