I confirmed and paid my deposit through GetVan, I sent a message to the supplier and awaited a call to confirm everything.
The Saturday before I moved house, I had still heard nothing. I scoured the internet for a contact number and eventually found their Facebook page.
I called the number and spoke to a man, it was immediately clear that they hadn't checked GetVan and I had to go through all of the information again with him. We agreed the collection as quoted on the job. He confirmed all was OK and they'd see me on Friday.
The day before I moved, I called Tac-removals again and spoke to the same person, to confirm that they would be with me for 0800 on the Friday as we had agreed, both on the booking and in the phone call. This was time critical as we needed to meet the estate agent in time to get the keys.
I was told everything would be fine and they'd be on time. At this point the tone in his voice made me unsure and so I called him that afternoon just to reiterate the importance. He then advised me the driver may be there at 0900 as he's been lifting boxes all day and so it depends what time he gets out of bed.
The day of the move, I spoke to Tac again as it was 1000 and no sign, after several phone calls back and forth I was told they had broken down and the AA were delivering a part. I was given a new ETA of 1100.
Time and lots more phone calls passed until at 1230 the man I had been speaking to advised me they were still waiting for the AA but asked me to leave my keys or he could drive 1 and a half hours to collect them and they'd deliver later. Not having any trust in these people, or knowledge of who they were I told them they had missed the slot and so I had to hire a van myself and move all the furniture, finally arriving at 11pm (12 hours late).
I am not sure whether these people are genuine, but I would recommend extreme caution if you have any timescales you have to work to.




tacrem1
Great service, very prompt and courteous - would use again if I need anything delivered.




capitalc238
VEry easy to deal with. Quick to respond. Good value. No issues with timing etc.. All items delivered on time and intact. And we used again in the following month.
Highly recommended.




flinner
These guys were great - kept me informed all the way and were really easy to deal with. I have already booked another job with them.




thomasnstacey
Very happy with the service,will use GetVan for all my delivery needs!




yellowcello
Quote for Table Tennis table from RG8 8QL, Bradfield
Man and van HA1 4RN, Headstone South | Courier Delivery RG8 8QL, Bradfield | Removals RG8 8QL, Bradfield
Moving From RG8 8QL, Bradfield
Pickup date ASAP
Pickup time Flexible
Delivery To HA1 4RN, Headstone South
Delivery date ASAP
Delivery time Flexible
Max price £50
To navigate, press the arrow keys.
Distance 45.00 mi
Time 1h 04mins
Item details
Type: Furniture & General Items
Item 1: Item has wheels
Dimensions: 67in x 23in x 61in (height x width x length - approx)
Weight: 52kg
Bids
Displaying 1 - 4 of 4 bids
Questions
Have you a budget in mind?
... which I realise you originally quoted, but I changed the pick-up from Hertfordshire!
need to be a bit more flexible on timescales,
Your Time Our Price or Your Price Our Time lol
I realise all that....
What would work for you?
Ground Floor collection and delivery?
we may be able to reduce price if we have a route going that way
any help loading and unloading
loading yes, unloading yes but I will need advance notice.