Brilliant service courthouse and on time wish I had discovered get van sooner I will highly recommended to friends and family thank you
ideliver
ideliver
Kevin was delightful. Friendly, helpful, and good at the job. He made everything so easy. I would definitely use him again
kevinremi39
kevinremi39
Nice job, congrats.
abeltesfaye
abeltesfaye
I confirmed and paid my deposit through GetVan, I sent a message to the supplier and awaited a call to confirm everything.
The Saturday before I moved house, I had still heard nothing. I scoured the internet for a contact number and eventually found their Facebook page.
I called the number and spoke to a man, it was immediately clear that they hadn't checked GetVan and I had to go through all of the information again with him. We agreed the collection as quoted on the job. He confirmed all was OK and they'd see me on Friday.
The day before I moved, I called Tac-removals again and spoke to the same person, to confirm that they would be with me for 0800 on the Friday as we had agreed, both on the booking and in the phone call. This was time critical as we needed to meet the estate agent in time to get the keys.
I was told everything would be fine and they'd be on time. At this point the tone in his voice made me unsure and so I called him that afternoon just to reiterate the importance. He then advised me the driver may be there at 0900 as he's been lifting boxes all day and so it depends what time he gets out of bed.
The day of the move, I spoke to Tac again as it was 1000 and no sign, after several phone calls back and forth I was told they had broken down and the AA were delivering a part. I was given a new ETA of 1100.
Time and lots more phone calls passed until at 1230 the man I had been speaking to advised me they were still waiting for the AA but asked me to leave my keys or he could drive 1 and a half hours to collect them and they'd deliver later. Not having any trust in these people, or knowledge of who they were I told them they had missed the slot and so I had to hire a van myself and move all the furniture, finally arriving at 11pm (12 hours late).
I am not sure whether these people are genuine, but I would recommend extreme caution if you have any timescales you have to work to.
tacrem1
tacrem1
Excellent service. All worked as one would hope and competitively priced. Our first use of GetVan and will use again and recommend to others. Keith
foxey1
foxey1
Quote for King size mattress and platform style kingsize bed frame (low frame no headboard) from N5 2DR, Highbury East
Man and van GU20 6JF, Windlesham | Courier Delivery N5 2DR, Highbury East | Removals N5 2DR, Highbury East
User libbyljames
Moving From N5 2DR, Highbury East
Pickup date 2018-05-08
Pickup time 8am - 12pm
Delivery To GU20 6JF, Windlesham
Delivery date Flexible
Delivery time Flexible
Max price £65
Distance 43.10 mi
Time 1h 21mins
Item details
Type: Furniture & General Items
Bids
| Bidder | Amount | When | Expires | ||
 |
planb (0)
 
|
£65.00 | 7th May 2018 | ||
|
woodman (91)
 
|
£67.00 | 7th May 2018 | ||
|
planb (0)
|
£70.00 | 4th May 2018 | ||
|
wings (45)
|
£120.00 | 3rd May 2018 | ||
Questions
Hi
Can this be collected and delivered same day on the 10th Thursday ?
Will there be a hand available load and unloading .
Please let me know asap.
Many thanks
Ronni
Can this be collected and delivered same day on the 10th Thursday ?
Will there be a hand available load and unloading .
Please let me know asap.
Many thanks
Ronni
