I waited for 3 hours and the driver didn't turn up. I tried calling him on several occasions, however all my calls went through to voicemail. I advised GetVan and they were also unable to get hold of him. I'm a small business owner where time is money and I need to rely on people that can provide a good reliable service. Having my time waisted and loosing money is not an efficient way to run a business.
Considering that this was his first first job with GetVan he's not made good impression and I won't be recommending or using his services in the future.
swift-logistical-services
Cancelled my booking after a couple of days because other bookings cancelled on him and said he couldn't now do it - Understandable but I lost an order
flori12
I'm not getting any responses, have messaged four times. I get the feeling my request is an inconvenience, shall I cancel everything ? my goods are meant to be collected today but nobody has contacted either myself or the seller. A simple reply is all it takes, some sort of acknowledgement surely ??
sprintervan15