Superb service!
richardgrass
richardgrass
I confirmed and paid my deposit through GetVan, I sent a message to the supplier and awaited a call to confirm everything.
The Saturday before I moved house, I had still heard nothing. I scoured the internet for a contact number and eventually found their Facebook page.
I called the number and spoke to a man, it was immediately clear that they hadn't checked GetVan and I had to go through all of the information again with him. We agreed the collection as quoted on the job. He confirmed all was OK and they'd see me on Friday.
The day before I moved, I called Tac-removals again and spoke to the same person, to confirm that they would be with me for 0800 on the Friday as we had agreed, both on the booking and in the phone call. This was time critical as we needed to meet the estate agent in time to get the keys.
I was told everything would be fine and they'd be on time. At this point the tone in his voice made me unsure and so I called him that afternoon just to reiterate the importance. He then advised me the driver may be there at 0900 as he's been lifting boxes all day and so it depends what time he gets out of bed.
The day of the move, I spoke to Tac again as it was 1000 and no sign, after several phone calls back and forth I was told they had broken down and the AA were delivering a part. I was given a new ETA of 1100.
Time and lots more phone calls passed until at 1230 the man I had been speaking to advised me they were still waiting for the AA but asked me to leave my keys or he could drive 1 and a half hours to collect them and they'd deliver later. Not having any trust in these people, or knowledge of who they were I told them they had missed the slot and so I had to hire a van myself and move all the furniture, finally arriving at 11pm (12 hours late).
I am not sure whether these people are genuine, but I would recommend extreme caution if you have any timescales you have to work to.
tacrem1
tacrem1
Rick is professional , helpful and friendly .I would recommend you hire him .
rcrick
rcrick
Craigy was extremely helpful and courteous. Phoned me straight after winning the bid for my job. Picked up on time. Wouldn't hesitate to use him again.
craigy2
craigy2
The removal guy showed up with a full van that had not been packed properly and was really unprofessional. He said that he would come back the next day with an empty van for us but seeing everything already thrown in the back, I didn't trust having anything transported by him as everything would definitely be broken. Nothing was tied down and secured properly. He also showed up extremely late.
nosouvan
nosouvan
Quote for Surfboard. from LA21 8AJ, Coniston
Man and van GL6 0AZ, Nailsworth | Courier Delivery LA21 8AJ, Coniston | Removals LA21 8AJ, Coniston
User alec_morris
Moving From LA21 8AJ, Coniston
Pickup date 2017-05-11
Pickup time Anytime
Delivery To GL6 0AZ, Nailsworth
Delivery date Urgently
Delivery time Anytime
Distance 231.00 mi
Time 4h 17mins
Item details
Type: Parcels & Packaged Items
Item 1:
Dimensions: 1ft x 3ft x 6.1ft (height x width x length - approx)
Weight: 35kg
Quantity: 1 Bids
| Bidder | Amount | When | Expires | ||
 |
lukejames (0)
|
£200.00 | 11th May 2017 | ||
Questions
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